Customer service

Privacy Policy

We respect your privacy and process your personal information only for the purpose for which you have provided them and in accordance with the Personal Data Protection Act and the Telecommunications Act.

1. Company details
Naam bedrijf: TrustInvest B.V.
CoC: NL66618371
Tax: NL856633070B01

2. E-mailaddress
a. We can offer you deals with similar products and services in the context of a closed agreement, provided that you have not registered a resistance. The ability to file a resignation is stated at the time of providing your information. In addition, you will be given the opportunity to oppose the use of your E-mailaddress under the same conditions in any communication.
b. When collecting your E-mailaddress for reasons other than in the context of a closed agreement, this will not be used for the transfer of unsolicited communications if you have not given permission.

3. Mailing address
We only use your mailing address for sending information you have requested.

4. Telephone number
We do not use your phone number for commercial purposes.

5. Other personal data
Other personal data we process only (through cookies, reading peripherals or otherwise) if:

1. data processing is necessary for:
a. the execution of an agreement you have entered into;
b. the proper implementation of a public-law task;
c. the execution of our legitimate interest (unless your interest or fundamental rights and freedoms prevail over this interest), or;

2. you have given permission for processing when collecting this.
We will, in any case, keep your data no longer than necessary for processing the purposes for which they were collected.

6. Special personal data
The information collected is used internally and is not passed on to other organizations

7. Transferring and receiving data security
a. If we transfer or receive your data on our website, we always use the encryption technologies that are recognized as common standards within the IT sector;
b. If we receive or transfer certain critical information, such as financial information or health information, we use a secure server. You will be notified via a screen displayed on our site (pop-up);
c. We have introduced the necessary security measures to prevent the loss, unauthorized use or change of information we receive on our site;

8. Savely store information
Safety criteria
a. The page where you provide personal information uses a secure connection.
b. Passwords are always stored hashed.
c. We save as little information as possible from our customers and ensure that our personal database does not contain any very sensitive personal information unless otherwise.
d. The sending of personal data by e-mail is via a secure connection.
e. We take technical and organizational measures to counteract data loss or unlawful processing (such as attacks). We therefore guarantee an appropriate level of security and periodically test our site.
f. All systems incorporating (sensitive) personal data are provided with anti-virus software and the latest security-related patches of all other important software, as issued by the suppliers of this software.
g. At least twice a year, our site is tested for application vulnerabilities from the so-called OWASP top 10.

9. Access to your data
Upon request, we inform our visitors of our website about the personal data processed by them. Any incorrect data may be improved, supplemented or deleted. If you wish to access this information, or if you wish to improve your personal information, please contact us at the address below.

10. Contact
If you wish to respond to our Privacy Policy, please contact:
a. On the following e-mailaddress:

This privacy policy can be changed at any time. These changes will be published here and, if applicable, you will be notified by e-mail.